FAQs

How do you sell your popcorn?

Depending on your needs, our gourmet popcorn is sold in 3 ML standup barrier zipper pouches (hot-sealed to lock in freshness), or in food-safe popcorn tins. 

Where are your stores located?

We are located in Downtown Greenville, on the corner of McBee and Main Street. See the map on the Location & Hours page.

Are custom flavors available?

Absolutely! We enjoy the challenge of flavor requests. If it's possible, we'll be sure to find a way to create exactly what you need. Contact us for more information about custom flavors.

Can I order more than one flavor in a tin or gift box?

When you order a tin, you can choose from different combinations of three flavors. Multiple flavors are separated by dividers.

Can I get a refill for a tin I purchased previously?

While we do not specifically offer refills for our popcorn tins, you can order popcorn by the bag to refill your tin with any combination that you would like. 

How do I keep my popcorn fresh?

Generally, our product(s) will remain fresh for about 30 days.  We suggest you do not open your product(s) until you are ready to eat it; do not expose the product(s) to adverse weather conditions such as humidity and heat; once opened, store all product(s) in an air-tight container at room temperature; do not refrigerate, freeze, reheat, or microwave any Poppington’s  Popcorn product(s).

Under these conditions, each category below will remain fresh approximately the following number of days:

  • Classic: 14 days
  • Savory: 14 days
  • Candied: 30 days
  • Caramel: 30 days
  • Kettle: 21 days

The above dates are for the freshest product; however, our customers state that our popcorn is fresh well beyond these recommended date ranges.

Where can I find nutritional information about your popcorn?

Our gourmet popcorn is made from the very best ingredients. You can see a list of ingredients for some of our products here, and this list will continue to grow.

What can delay my order?

Legal holidays, inclement weather and unexpected circumstances could delay order processing. Because our product is freshly handmade in small batches, delays may occur in processing your order; however, our goal is to ship within 24 hours of receiving your order, or on the requested ship date.

Is the website secure?

Poppington’s Popcorn is a Secured Site that protects its customers’ confidential information using Shopify services. Specifically designed and tested for its communication value, the Secured Seal indicates to online shoppers and other site visitors that Poppington’s Popcorn has chosen the very best SSL solution to help protect their credit cards and other confidential information. For additional information, please review our privacy policy and our terms and conditions.

How do I cancel my order?

Cancellations will be accepted up to six hours after we receive confirmation of your order.

What happens if a tin design runs out of stock?

In the rare event that your tin selection is unavailable at shipment date, Poppington’s Popcorn will contact you, via the provided email address associated with the order, to determine the appropriate substitution.

Will I receive an order confirmation email?

We will automatically send you an email to the provided email address associated with the order. You will also receive a tracking number via email after the shipment has been picked up by UPS. To ensure that you receive all of our emails, and they are not directed to the spam folder, we suggest that you add our email address to your address book or trusted sender list.

What type of payment do you accept?

Poppington’s Popcorn accepts American Express, Visa, MasterCard, and Discover Card.

Will I be able to add a gift message to my order?

Yes. When placing your order there is a box to enter your gift message located under the credit card field. It will be a hand written message on Poppington’s note card.

Will the gift recipient receive any paperwork showing the price of the product?

No, they will receive only the popcorn and/or gift and a gift message if you created one.

Can I change the delivery address after my order is placed?

Once your order is placed, you would need to call us at 864.349.1331 with correct information within six hours of the order confirmation.

What do you do with information you collect about me and my orders?

Please see our privacy policy.

Do you accept phone orders?

We accept orders over the phone at the following number: 864.349.1331.

Do you franchise?

We do not franchise at this time.

What is Non-GMO Popcorn?:

GMO means “Genetically Modified Organism” which is a novel organism created by scientists when they genetically modify or engineer food plants.

In genetic modification (or engineering) of food plants, scientists remove one or more genes from the DNA of another organism, such as a bacterium, virus, or animal, and “recombine” them into the DNA of the plant they want to alter. By adding these new genes, genetic engineers hope the plant will express the traits associated with the genes. For example, genetic engineers have transferred genes from a bacterium known as “Bacillus thuringiensis” or “Bt” into the DNA of corn. Bt genes express a protein that kills insects, and transferring the genes allows the corn to produce its own pesticide.


Excerpt from (The Organic & Non-GMO Report)

Hulless Popcorn Defined:

The term hulless popcorn can often mislead consumers into thinking that they are purchasing popcorn that contains absolutely no hulls. Every popcorn kernel has a hull, known as the seed coat, which is responsible for trapping the moisture and pressure inside the kernel during the heating process, resulting in the POP. The term hulless popcorn refers to varieties of popcorn that are significantly smaller in size.  During the popping process, these smaller more fragile hulls, disintegrate into tiny pieces. These pieces are small enough that they are no longer an irritation, resulting in a bowl of white, fluffy, tender hulless popcorn.

Colored Popcorn Varieties Disclaimer:

At Poppington’s  Popcorn, we have several varieties that have a colored kernel, such as Blue, Red, and Rainbow to name a few. While they have a unique kernel color, this does not mean they retain this color once popped. For popcorn to have color once popped, that would require a dye. We do not use dye on our popcorn, so it will still have either a white or yellow hue.

How to Store Popcorn:

For long-term storage, we would recommend keeping the popcorn in a resealable plastic or glass container in a cool dry place. Many here locally keep their popcorn in large glass mason-style jars, with the popcorn remaining fresh for over 4 years in some cases. Popcorn pops best with moisture levels being between 12% - 14%. Any intense heat or high humidity can drastically shorten the shelf life of popcorn, as with all grains. Freezing the popcorn will work as well, as long as there is no compromise in regards to the moisture.